This section contains a description of how our notaries approach their work to make sure you receive the most efficient service possible. We have also included some other information which might be useful when you visit one of our notaries in London or request our notarial services.
Customer Charter
Our aim is to offer you the best notarial service in the most convenient and cost-effective way. To that end, our notaries will put all their efforts into fulfilling these promises to our customers:
- We will always strive to process your requests as quickly and efficiently as possible.
- We will offer a friendly and approachable, yet professional, service.
- We will always keep you informed as to the status of any documents we are processing for you.
- We will guide you through any legalese and help you understand any legal processes which you are not familiar with.
- We will always provide you with an advance quote with no hidden charges so that you know what you will be paying for our services.
- We will look for the most cost-effective deals for you whenever we have to use third-party services such as couriers.
- We will keep you fully informed of any issues which may arise when processing your documents and we will explain the options available to you.